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Sense Controls or Fitbit Sense not pairing to the phone?Best Ways How to connect the phone and Sense Controls

Fitbit Sense/Sense Controls Key Features

Have you ever wondered if you have a Fitbit Sense or Sense Control Smartwatch that can pair with your phone and pick up or reject the call from this Fitbit Sense device immediately without touching your phone? With its built-in microphone and speakers, you can also talk with your family and friends.

The next question is what are the steps through which we can achieve that or how in reality we can configure Sense Controls or Fitbit Sense to reject or pick up the phone calls immediately.

For that, we have an on-wrist call feature in Fitbit Sense and Sense Controls smartwatches which work by connecting to your phone through a Bluetooth connection.

The connection that you will see in your phone Bluetooth for this will be listed with names like:

  1. Sense Controls

If your Sense Control or Fitbit Sense is not getting connected to your iPhone or Android phone or It’s not showing up in the Bluetooth panel or showing not connected, please read the below steps on how to fix it.

Steps to Connect Sense Controls or Fitbit Sense to phone

  • Login to Fitbit app for Sense Controls Settings.Sense Controls Dashboard Image
  • Click on the Today Tab.Fitbit Sense Today Tab
  • Click on your profile picture which is showing Just on the Left Side on the top of the screen.FItbit Sense Profile Picture
  • Then Click on Sense.Sense option in Fitbit App
    • Scroll Down till you find On Wrist Calls and then tap on it. It will load for some time and your Set up On-wrist calls screen will appear and tell you to use the built-in mic and speaker to take Bluetooth calls hands-free. And to enable on-wrist calls on Fitbit Sense or Sense Controls.Sense Control App ImageSense Control On Wrist Call Option ImageSetup On Wrist Calls Instruction
  • You can start the setup and follow the instruction from See Instruction Button Below.Setting up On Wrist Call Image

Now Tap on the SEE INSTRUCTION button on Sense Control.

It will explain to you the steps to Set up On-wrist calls. Then, follow these steps:

1. Keep your Fitbit Sense device close to your phone.

2. Connect to Sense Controls from the “Available Devices list”.

3. If Sense Controls is already connected, tap the info icon and tap “Forget this device”. Then, reconnect.4. When you’re done, return to the Fitbit app to check if this feature is active.

  • Now Tap on Start Setup, and it will take you directly to your mobile’s Bluetooth Settings. Here It should say Sense Controls.Sense Controls Bluetooth Settings Image
  • But If you don’t see it go to your Fitbit Sense Device. Swipe on left in your Fitbit Sense to show all your apps and Settings.Sense Controls Settings Image
  • Tap on the Settings icon. Scroll down to Vibration and Audio. Tap on that and again scroll down to Music controls & on-wrist calls.Sense Control Settings Vibration and Audio ImageMusic Control and On Wrist Calls on Sense Controls Image
  • It will Say Sense Controls Waiting to pair. Go back to your phone’s Bluetooth Settings.Sense Controls Settings in Fitbit Sense Image
  • Ideally, it should show Sense Controls in your device list. But lots many times It might show Sense Controls. For that, click on pair new device, and it should show Sense Controls for your Fitbit Sense.Sense Controls Bluetooth Settings Pair New Device ImageScreeSense Controls Bluetooth Settings New Devices Paired Screenshot
  • Now Tap on Sense Controls, and it will show, and a pop-up will appear like Pair with Sense Controls with our Bluetooth Pairing Code. Also, tick the check box which shows “Allow access to your contacts and call history” if you want to allow the app and device to access those details.Pairing Sense Control through bluetooth image
  • If you don’t tick on that, it will not show the phone numbers and calls on the Fitbit Sense Smartwatch. The code which appears on the Mobile app should be the same and appear on your Fitbit Sense. Tap on the pair button on your mobile devices.
  • After that, you will see on the watch that Sense Controls is paired. And on the Fitbit app, your “On-wrist calls are all set!”. It will allow you to use the built-in mic and speaker to take Bluetooth calls hands-free.On Wrist call setup image in Sense Controls

How to allow call Notification on Sense Control?

To use this feature you need to enable the Call Notification Option from the Phone.

Keep Your Phone Nearby for good call quality on Fitbit Sense:

You can only answer an incoming call from your watch if your phone is within the range of your Fitbit Sense device. If it’s not within the range, you may face distortion in the voice or you may not receive the call notification itself.

How to answer the Phone call on Sense Controls?

To answer an incoming phone call from your Sense Controls device, you need to tap on the phone symbol and start your conversation.

How to Easily Silence your Calls on Sense Controls?

You can use the phone’s volume down button to easily silence your phone calls.


Now, once you press the “Done” button on On-wrist calls is all set! screen, you can see a host of other options.

Scroll below to the Notifications option. Make sure that your Call Notification Option is in “ON” mode.Notifications Option in Sense Control ImageEnabling Call Notification Image in Fitbit Sense

You can also choose other options for Text Messages, Calendar Events, Emails, and App Notifications.

Frequently asked questions on Sense Controls

How to enable the Voice Replies in Sense Controls?

To Enable the Voice replies in Sense Controls or Fitbit Sense Smartwatch, you need to have the Voice Replies option turned “ON” and Fitbit App must be open and running in the Background.

How to get all the Notifications with Vibration in Sense Controls or Fitbit Sense Smartwatch?

To get the Notification on your Sense Controls Watch with just vibration, you should click on the Always Vibrate Option under the Notifications Option.

How to manage Quick Replies in Sense Controls or Fitbit Sense Smartwatch ?

To manage quick reply choices for each app, Under Notification, You should tap on Quick Replies option and manage your quick replies from there.

Gagan Singla
Gagan Singlahttp://wearablesnews.com
Gagan is a professional health and fitness trainer. He helped a lot of his clients achieve their fitness goals. All with the help of his experience, knowledge, and use of fitness technologies like Smart wearables and apps.

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